We Collect, Repair & Return
How does it work?
Collect, repair and return
If you want your device repaired as quickly as possible but you can't get to us and you live in the Cardiff area, you can use our same day collect, repair and return service.
For a fee of £12.99 (or £6.99 one way) we’ll arrange for Cardiff Cycle Couriers to collect your device, bring it to us for repair, and return to you on the same day.
Collection before 11am is required for a same day repair service on broken screens, battery replacements, home button and power button repairs etc.
Complex repairs, which include diagnostic to determine faults, water damage, colour conversions and refurbishments, may take a little longer.
How to book this service
To book this service you’ll need to contact us directly before you book online to check available dates and to arrange your courier. You can get in touch by:
phone: 029 2166 0860
email: [email protected]
What happens next?
You’ll need to place your device in a suitable protective package and write the words 'iPhonefixed Collection' on the outside. The cycle courier will collect your package as arranged.
The cycle courier will deliver your device to us and we’ll get on with the repair. As soon as the repairs have been completed, your device will be returned.
Where is this service available?
This service is only available in Cardiff zones 1 to 7. For destinations outside Cardiff please use our free Royal Mail return delivery service or contact us for more information.